Customer support:info@skpmodel.eu
Currency
EUR
Language
English

How to shop

Shopping in our e-shop is simple and quick. Just choose a product, add it to your cart, and complete your order according to the instructions in the checkout form.

1. Choosing Products

Browse our product selection and choose the item that suits you best. Each product includes basic information, price, and available options, if applicable.

2. Adding to Cart

Once you have selected a product, click the button to add it to your cart. You can then continue shopping or proceed directly to checkout.

3. Reviewing Your Order

In the cart, check the selected items, quantities, and the total order price, including any shipping costs. You can edit the details before submitting the order.

4. Filling in Your Details

In the checkout form, enter your contact and delivery information so that we can process and deliver your order correctly.

You can place an order without registration. If you create a user account, your details will be saved for future purchases.

5. Payment Methods

In our e-shop, you can pay by:

  • bank transfer to our account,

  • online card payment via the payment gateway,

  • or other payment methods listed directly in the order process.

Cash on delivery is not available.

6. Shipping

We ship orders via:

  • Czech Post,

  • Balíkovna.

Shipping costs are shown before you complete your order.

7. Placing Your Order

Before submitting your order, please check all details carefully. You submit the order by clicking the button that clearly confirms the order is binding and subject to payment.

After submission, you will receive an order confirmation by e-mail.

8. Delivery

Once payment is received, we will prepare and dispatch your order. We may inform you about the order status by e-mail.

When receiving the shipment, we recommend checking the packaging for damage. If the packaging is damaged, it is advisable to accept the shipment with reservation and contact us immediately.

9. Contact

If you have any questions, you can contact us at:

  • info@skpmodel.eu

  • orders@skpmodel.eu

10. Additional Information

Detailed information about our Terms and Conditions, Privacy Policy, Cookies Policy, and Complaints Policy can be found in the relevant documents on our website.